Privacy Policy

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Privacy Policy

OVERVIEW

General Info

This Policy was last updated July 2021

This Privacy Policy sets out the data processing practices of Trunomi. Please note that all data thus captured will be used and held in accordance with the requirements of GDPR.
Trunomi provides customer consent and data rights management technology which enables businesses to request, receive, capture and prove the legal basis of data processing.
Trunomi is the data controller and if you have any requests concerning your personal data or any queries with regard to how we handle your data you can contact the team member responsible for privacy by :

Email – [email protected]
Write to us at – Privacy, Trunomi, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT

WHAT DATA WE COLLECT & WHY

Context/Purpose - Trunomi Video Homepage

We love and believe in Privacy, so we have turned off all Tracking on all our videos.

Dataset – NO DATA COLLECTED

Context/Purpose - First Party Site usage statistics

Yes, we use Google Analytics
Trunomi uses Google Analytics only as a simple first-party data analytics tool that allows us to learn about the site’s SEO performance and what pages are and are not being visited. This allows us to give you relevant context as we are a B2B SaaS company in the Data Privacy Space, hence we follow a Non-Intrusive and Privacy-Friendly Use of Google Analytics.

We do not share any information with any 3rd party. Period

Dataset – IP Address, Basic Browser Information. Processing Details – First Party Site Usage Statistics to improve page content. Legal/Lawful Basis – Legitimate Interests Data Processor – Google, for more information please read their Privacy Policy. Opt Out – Yes you can Opt-Out and truely stop Google Analytics from collecting personal statistics. Just install the Google analytics Opt Out Browser plugin.

Context/Purpose - Get in touch page

For the purpose of contacting us for inquires into Trunomi, its Products and Solutions, we collect the following information. Dataset – Name, Email, Phone (Optional), Company/Organization
Processing Details – Dealing with your enquiries or requests and to provide you with information and ongoing updates about our products and services.
Legal/Lawful Basis – Implied/Implicit Consent/Fulfilment of Services
Opt Out – Easy, click here. You will have to provide us some basic info as we do not track who you are via cookies (it only takes 30 seconds) after that we will opt you out and confirm we have done so.

Context/Purpose - Get in touch page

To protect Trunomi from Fraudulent requests and Bots, we utilise Google Captcha to ensure a human is submitting the form. AI hasn’t completely taken over yet so we still value human to human contact, even if virtual.

Dataset – Google has a custom Algorithm that utilises multiple elements of your browser and device to make sure you are not a bot. For more information please read their Privacy Policy.

Processing Details – Dealing with your enquiries or requests and to provide you with information about our products and services.

Legal/Lawful Basis – Implied/Implicit Consent/Fulfilment of Services + Fraud Protection

Data Processor – Google, for more information please read their Privacy Policy.

Opt Out – At this moment with Bots and scam increasing all around the world, we have no option to optout. Luckily the form is completely optional to fill out, if you do not want to particpate with Google Captcha, you can connect with Trunomi through our LinkedIn page.

Context/Purpose-Links to 3rd party sites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Dataset – NO DATA COLLECTED BY TRUNOMI

YOUR PERSONAL DATA RIGHTS

A note on Retention periods

We will keep your personal data in connection with the services/products you have bought for 6 years after the last purchase. We need to retain this data for our own accounting purposes and for legal and tax purposes.
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications.

Your Data Subject Rights

You have rights in respect of your personal data. You can make a Data Subject Request with Trunomi at anytime by emailing the details you used in the Contact Us page and the specific right you are invoking to [email protected]

Context/Purpose - Get in touch page

The right to be informed –you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data, who we will share your data with. If you have any questions on how and why we process your data please contact the DPO. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be-informed/
Right of access –you have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/
Right to rectification –you have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-rectification/
Right to erasure –this right, often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/
Right to restrict processing – you have the right to ask us to restrict processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact the DP at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-restrict-processing/
Right to data portability – you have the right to move, copy or transfer your personal data from one IT environment to another. This right applies to data that you have provided to us and that we are processing on the legal basis of consent or in the performance of a contract and that processing is by automated means. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-data-portability/
Right to object – you have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.
  • Legitimate interests/legal task – your objection should be based on your particular situation. We can continue to process the data if we can demonstrate compelling legitimate grounds which override your interests.
  • Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
  • Scientific/historical research and statistics – your objection should be based on your particular situation. If we are conducting research where the processing is necessary for the performance of a public task, we can refuse to comply with your objection.
Rights relating to automated decision making including profiling –you have the right in respect of automated decision making, including profiling. Where we carry out solely automated decision making, including profiling, which has legal or similarly significant effects on you, we can only do this if it is in connection with a contract with you, we have a right under law or you have provided your explicit consent. We will tell you if this happens and tell you how you can request human intervention or challenge the decision. If you want to exercise this right, please contact the DPO at the contact details above. If you want to know more about this right, the ICO has more guidance on their website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/rights-related-to-automated-decision-making-including-profiling/

Processing based on consent

Where we process your personal data based on your explicit consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact the DPO at the contact details above.

The right to lodge a complaint to the supervisory authority

If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office – https://ico.org.uk/concerns/

COOKIE POLICY

What are cookies?

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on http://www.allaboutcookies.org/
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on http://www.allaboutcookies.org/.

Cookies we use

Trunomi utilises no cookies outside of the above listed Data uses.

CHANGES TO THE PRIVACY POLICY

Closing Statement

​If you have suggestions on how we can improve our policy please get in touch here.