Some of our Thoughts.

In the last eight years or so global Privacy regulation has called for a huge change in the way businesses approach customer data through their products, services, advertisements and general technology. The rise in microservices architectures has also led to larger attack surfaces and has made Privacy-by-design harder yet more necessary to implement across networks of applications and platforms.
Build Trust With Risk-Free Customer Data Management Platform

Build Trust With Risk-Free Customer Data Management Platform

In our data-led world, building trust is quickly becoming the most crucial component for business success. Trust with customers. Trust with regulators. In this article, we discuss how our risk-free customer data management software can help you build trust with your customers.
You Don’t Need Personal Data to Build a Personal Service

You Don’t Need Personal Data to Build a Personal Service

The arrival of Global Privacy regulation and its enterprise-wide implications means that businesses are building Privacy as a service, not just a UX consideration.
The Commercial Potential of Enterprise Data Privacy

The Commercial Potential of Enterprise Data Privacy

Compliance with Data Privacy regulation is now a universal reality for businesses. It is rare today that a business is not bound by one or more comprehensive regulations, either under its national law, or the extraterritorial scope of regulations such as the GDPR, LGPD or CCPA.
DSR automation, the right way

DSR automation, the right way

Two years on from the GDPR businesses should by now be familiar with the concept of Data Subject Access Requests (DSRs). This article will explore some of the processes and tools to ensure best-in-class compliance by automating DSRs to save your businesses time, effort and money.
Data Tracing: businesses now need to understand where their customer data is going

Data Tracing: businesses now need to understand where their customer data is going

Knowing where data sits in your businesses is a hard question for many companies to answer. Global Privacy regulation now makes this question more prevalent, with the introduction of Data Subject Requests (DSRs), records of processing activities, data retention and breach notification policies, introduced by the GDPR, LGPD, CCPA and more.
CPRA – What’s New?

CPRA – What’s New?

November 3rd, 2020 saw the passing of the California Privacy Rights and Enforcement Act into law. We’ve put together an overview of the things organisations should look out for when thinking about how best to approach the CPRA, and indeed their current approach to the California Privacy Protection Agency (CCPA).
Privacy and Customer Experience: Showing your Customer you Care

Privacy and Customer Experience: Showing your Customer you Care

Businesses have had, until recently, little motivation to truly put Privacy strategies at the core of their customer experiences. Although many businesses today say they care about our privacy, it’s often difficult to find clear evidence of this in their actions towards users and customers.
Cookies, Cookies, Cookies.

Cookies, Cookies, Cookies.

The original intent when creating cookies was apparently somewhat innocent: to allow sites to store persistent information about the user in order to provide services, and to improve User Experience, whilst ushering in the ecommerce revolution. The problem, as it is often said, is that ‘the road to hell is paved with good intentions’.
Is your Privacy Platform your biggest risk?

Is your Privacy Platform your biggest risk?

Since the arrival of regulations such as the GDPR, CCPA, LGPD and POPIA, Data Privacy and Ethics teams have become a critically important function within a business. With an ever-increasing number of future regulations on the horizon, and continual changes made to existing regulations - Schrems II being a recent example - Privacy and Data teams face a battle to ensure their house remains order.
The case of Morgan Stanley: The need for Enterprise Data Retention Programmes

The case of Morgan Stanley: The need for Enterprise Data Retention Programmes

Last week saw confirmation of Morgan Stanley’s $60 million USD fine for having failed to ‘effectively assess or address risks associated with decommissioning its hardware’, having failed to ‘maintain an appropriate inventory of customer data stored on the devices.’ The Morgan Stanley case serves as a cautionary tale for Banks and global businesses.
Build vs Buy: Why You Should Never Build for Privacy

Build vs Buy: Why You Should Never Build for Privacy

In a world of budget cuts, in which companies increasingly seem to be asked to do more with less, companies often face the dilemma of build vs buy. For some businesses, there may be no choice but to build, especially if there is no vendor that matches your unique requirements. For others, it may be a cultural choice to build - but is this always the right approach?
Decentralised vs Centralised Consent: The Dangers and Benefits

Decentralised vs Centralised Consent: The Dangers and Benefits

In a world governed by strict Data Protection Regulations, decentralised consent leads to greater risk of data misuse, data breaches, significant fines and increased brand damage.
Personal Data: Toxic or Non-Toxic

Personal Data: Toxic or Non-Toxic

In today’s world, consumer data is without question one of a business’s most valuable assets. When used correctly, data powers a better understanding of your market and customers, customer behaviour and experience.
Sharing Personal Data Across Borders is Dangerous

Sharing Personal Data Across Borders is Dangerous

July 16th saw the announcement of the long-awaited ruling by the Court of Justice of the European Union (CJEU) over Facebook’s transfer of data from Ireland to the US. The so-called Schrems II judgment had an immediate impact on the legality of international data transfers between the EU and ‘third countries’, rendering the previous Privacy Shield and adequacy agreements invalid.
MDMs Do Not Solve Personal Data Privacy

MDMs Do Not Solve Personal Data Privacy

An MDM’s goal is to master data, to have all systems and processes come to it for their data needs while also claiming granular permissions and bolted-on consent. However, an MDM falls short for a variety of reasons.
How Will the Uptake of Digital Services Due to Covid-19 Impact Online Privacy?

How Will the Uptake of Digital Services Due to Covid-19 Impact Online Privacy?

Covid-19 has seen countries around the globe introduce social distancing, self-isolation, and lockdowns on an unprecedented scale. Naturally, these measures have led to huge numbers of people turning to online tools and digital services. The main question we want to consider here is, how will this huge uptake in digital services impact data privacy?
GDPR Compliance Two Years on: What’s The Situation?

GDPR Compliance Two Years on: What’s The Situation?

May 2020 marks two years since the EU’s GDPR regulation became enforceable. The legislation created a new standard for global data protection. In this blog, we take a look at how GDPR compliance has changed over two years and how many companies are still adapting to the new normal.
CMO vs. DPO: The War Over Data Protection Within Your Organisation

CMO vs. DPO: The War Over Data Protection Within Your Organisation

From understanding market trends to connecting with customers, and improving internal processes, data is incredibly important for organisations of every size. In this article, we discuss the rivalry between CMOs and DPOs in large organizations and consider how technology can provide a solution.
The Future of Personal Data Protection, Consent and Permissions

The Future of Personal Data Protection, Consent and Permissions

More data is being collected about people by organisations than ever before – in this ever-increasingly data-rich landscape, businesses have unparalleled opportunities to gain new customer and market insights, improve their products and services, and most importantly gain their customers’ trust.
Eliminate Your Business’ Risk of a Data Breach

Eliminate Your Business’ Risk of a Data Breach

For the world’s leading businesses, data is arguably its most important asset, but while it provides a great opportunity for businesses, managing that data can be a challenge. In this blog, we’ll look at a recent example of a damaging data breach and discuss how the right solution would help you avoid the fallout.