Data Subject Request (DSR) Automation
DSRs form part of the basic rights and transparency now afforded to consumers under far-reaching Privacy regulations, such as the GDPR, LGPD and CCPA. Specific rights – including access, erasure, rectification and portability of data – mean that as well as locating data quickly and accurately across their organization, businesses must also build Privacy as a service: clear and transparent Privacy touchpoints for informing data subjects and allowing them to exercise their rights.
This is why we built DSR capabilities in Trunomi – to enable enterprises of any size to easily manage DSRs, from the point of request, through to fulfilment.
Trunomi provides either out-of-box user interfaces (UIs) or simple APIs, so that you can provide best-in-class Privacy touchpoints, including the ability for DSRs. With Trunomi’s technology, customer ‘My Data’ Portals are populated with real-time, relevant information, so your customer always feels informed and in control of their data.
Flexible UIs allow you to choose exactly what you show to your customer, and what DSRs they are allowed to make.
Based on rules set by you, workflows are created to make DSR processes clear, easy and hassle-free, including e.g. automating data deletion, or alerting stakeholders where processes may require human intervention.
Supported by Powerful Business Intelligence
DSR insight and intelligence is automated with Trunomi’s Reporting, where you can get a single view of your DSRs, process handling and completed tasks.
Actionable insights for Privacy, Marketing and Governance teams
Audit-ready records allow you to evidence compliance end-to-end, understand actions needed based on systems, and view DSRs at the individual data subject level.